Delivery Policy
Last updated: 21/05/2026
Introduction
This Delivery Policy governs the delivery of products purchased from FulltankSA (PTY) LTD through our app.
Delivery Areas
We currently deliver to: Nelspruit area and any other filling station that partners with us.
Processing of Orders
Orders are processed before successful payment confirmation through PayFast.
Delivery Timeframes
Estimated delivery periods depend on the customer's ability to reach a fuel station.
Delivery Charges
Delivery charges are displayed during checkout before payment is completed.
Failed Deliveries
If delivery cannot be completed due to customer unavailability or refusal to accept delivery, no additional fees will be charged to the customer in case of a failed delivery.
Delays
While we strive to meet estimated delivery timelines, delays may occur due to system errors or poor network access. We will communicate significant delays where reasonably possible.
Contact Information
For more information, customers can contact us on info@fulltanksa.co.za. For technical support: support@fulltanksa.co.za. For fuel stations that would like to be part of our network: partnerstations@fulltanksa.co.za. For refunds: refunds@fulltanksa.co.za. For customer support: customersupport@fulltanksa.co.za.